Frequently Asked Questions

This is a brief update to help you get around. In all likelihood we haven't covered everything, why you are more than welcome to contact us. We will update the list on a regular basis. Here you find some frequently asked questions and answers about the use of Q-talks.

Yes, you can login with the registered email address or your username.

Basically yes – however, inappropriate behavior can be reported and lead to termination of your account.

Check your Wi-fi or mobile network connection. If all OK, please exit app and retry again.

Q-talks uses the language of your smartphone, if available. Otherwise it will be default English.

If you would like to speak in another language, you can just select another language and then categories and topics available become visible.

NO, we do not have any access to your phone number. When the system is calling you (see Notification Service) it is only through the Q-talks app NOT a call to your telephone number.

When signing up you will receive a confirmation email, which you have to confirm for activating your account.

If you forgot your password and/or your username you can always reset this. Open the app and follow the instructions. You will receive an reset password email within few minutes (check spam filter).

Q-talks offers 30 days free trial for any new user.

Security and privacy are just as import to us as to you. Q-talks core values are about this, why we ask for as few information about you as possible. Your e-mail will not be given to third parties in the form of advertisements or ads. Equally we do not spam you with offers from suppliers, nor do we record your conversations. Your private life is your own. Q-talks is committed to transparency, privacy and choice. As part of the EU’s new privacy law, the General Data Protection Regulation (GDPR), taking effect May 25, 2018, we have updated Terms and Conditions, Security & Privacy policy. Here are some updates we want to make sure you know about: Privacy: We are as committed as ever to keeping your data private and protected. Our updated Terms and Conditions, Security & Privacy policy outline how your data is protected and used within the Q-talks network. Transparency & Choice: We believe you should have control over your data. The Terms and Conditions, Security & Privacy policy outline how we collect and use your personal data and the choices available to you. Clarity: Our Terms and Conditions, Security & Privacy policy have been updated to make them more clear for you to understand.

Please check your spam filter, if email not received within a few minutes. You can also contact us: [email protected]

Q-talks requires an internet access via your Mobile network operator or Wi-Fi.

If the topic is aligned with the Q-talks values and policies, we will consider creating this. Please email the topic title and a short description and we will create it – [email protected]

In case your smartphone becomes lost or stolen, you can always reset your password. If you need assistance always feel free to contact us [email protected]

If you loose connection in the conversation group – check your connectivity. If nothing happens leave the Q-talks app and check in again. Often these situations occur when data connection is interrupted.

If a user checks into a topic that you have on your TOPICS list, you will receive a notification on your phone.
When you check in to a topic, just leave the app in the background.
As soon as a conversation is ready you will receive a call from the conversation group – this for you to join.
If the timing is not right for You, just reject the call.

The quality of Q-talks depends on the connection that your teleoperator delivers to you. If the signal is poor, it will affect the availability and quality of your Q-talks conversations. You can always send us an email at [email protected] and we will contact you as soon as possible.

1. Download Q-talks app
2. Sign up
3. Confirm sign up e-mail
4. Login
5. Select conversation topics
6. Subscribe under settings
7. Check in and start talking

Content of any conversations taking place through the Q-talks app is the users’ own responsibilities. Q-talks are NOT responsible for any opinions, statements, advice’s or anything else given by Q-talks users in any given conversation taking place.

Security is very important for us. Q-talks is secured with End-to-End encryption and is protected by European privacy laws.

Q-talks is a place where you can talk with like-minded anonymous. Do NOT share any personal information with other users during conversations.

Q-talks is subscription-based. Go to settings in the app and subscribe – subscription can ONLY take place through Google Play or App Store.

We offer support via [email protected]

Q-talks only works on smartphones – minimum Android 5.0 or iOS 12.0. It runs on tablets too – but is not optimized for these.

You can always easily update Q-talks from your smartphone´s application store. Some times, when releasing a new version we will disable the old version. You will get a message when you open Q-talks.

Q-talks is a conversation app based on shared interests and anonymous participation why no images, videos or other personal identification are available.

Q-talks is a conversation app so no writings options at all – only “voice conversations” – Connect, Listen, Talk!

Q-talks is unavailable in some countries.

Please check that you have confirmed the email confirmation we have sent you. The confirmation email is valid maximum 24 hours. Please remember to check your spam filter.